FAQ Page
1.
How do I register an account?
a.
Simply complete the form on the registration
page and click submit. You’ll need a name, valid company e-mail address, phone
number, and role within your organization.
2.
How do I list my surplus Inventory?
a.
In an e-mail to [email protected], attached an excel
doc with the following columns, and we’ll have it uploaded as soon as possible.
Part_Number |
Description |
Manufacturer |
Quantity |
Condition |
Price |
Frame |
3.
How do I close my account?
a.
Send an e-mail to [email protected] requesting your
account be closed.
4.
How do I contact TheirParts.com support team?
a.
See the “Contact us” link at the bottom of any
page, fill out the form and press submit. A notification will be sent to
TheirParts.com team and we’ll respond as soon as possible.
5.
How do I contact buyer or seller?
a.
Once you’ve found a product of interest, click
on that product which will take you to the ‘details’ page. There on the right
hand side you’ll see pertinent information on the seller or buyer whereby you
may insert a message and press ‘Send Inquiry’. The buyer or seller will receive
notification in the e-mail address they used to register with TheirParts.com.
6.
What's the cost?
a.
No cost, totally free - we designed this in order to help plants optimize their surplus inventory as well as take advantage of the surplus from others.
7.
What is the privacy policy?
a.
Please visit this link or click on “Privacy” at
the bottom of the page.
8.
What are the Terms and Conditions of
TheirParts.com
a.
Please visit this link or click on “Terms” at
the bottom of the page.
9.
Are commissions charged?
a.
No commissions are collected for anything sold
on TheirParts.com
10.
Why am I seeing Ads?
a.
In order to help cover the cost of the server
space, administrative tasks, website maintenance, and other IT tasks there's a chance we may need to include ads.